Coaching and Mentoring Training Course

Friday  19 July  2019  9:00 AM    Friday  19 July  2019 4:30 PM
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Last update 20/07/2019
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Coaching and mentoring employees helps to boost productivity, create a healthier work environment, ensure smooth functioning of business processes and improve moral. As human resources are the key in any organisation, it is important to coach and mentor the less experienced employees appropriately to reduce attrition, improve staff retention and create a culture of continuous improvement.

The PD Training Coaching and Mentoring Training Course provides you with a deep understanding and the skills required to properly implement important techniques such as personal and professional goal setting, developing career options, overcoming personal obstacles, building trust, giving critical feedback and more.

Attend our Coaching and Mentoring training class today, or have a trainer come to your workplace in Brisbane, Sydney, Parramatta, Melbourne, Canberra, Adelaide or Perth.

Learning Outcomes

In this course participants will:

  • Understand the G.R.O.W. model and apply it

  • Learn to set appropriate, effective goals using the S.M.A.R.T. technique

  • Learn how to recognise the current state or reality of an employee's situation

  • Learn to identify coaching and mentoring options for your employees, creating a preliminary plan with action steps

  • Learn how to develop a complete plan, including motivational opportunities to drive accomplishment

  • Understand the importance of building & fostering trust with employees

  • Master the art of giving effective feedback while maintaining trust

  • Recognise & overcome common obstacles that are holding employees back

  • Know when it is the right time to stop coaching an employee

  • Learn to continue to transition an employee to other opportunities for continued growth


Course Outline

Coaching and Mentoring Training Course - Lesson 1 
Getting Started 
  • Workshop Objectives
Coaching and Mentoring Training Course - Lesson 2 
Defining Coaching and Mentoring 
  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model
Coaching and Mentoring Training Course - Lesson 3 
Setting Goals 
  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
Coaching and Mentoring Training Course - Lesson 4 
Understanding the Reality 
  • Getting a Picture of Where you are
  • Identifying Obstacles
  • Exploring the Past
Coaching and Mentoring Training Course - Lesson 5 
Developing Options 
  • Identifying Paths
  • Choosing your Final Approach
  • Structuring a Plan
Coaching and Mentoring Training Course - Lesson 6 
Wrapping it all Up 
  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
Coaching and Mentoring Training Course - Lesson 7 
The Importance of Trust 
  • What is Trust?
  • Trust and Coaching
  • Building Trust
Coaching and Mentoring Training Course - Lesson 8 
Providing Feedback 
  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development
Coaching and Mentoring Training Course - Lesson 9 
Overcoming Roadblocks 
  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress
Coaching and Mentoring Training Course - Lesson 10 
Reaching the End 
  • How to know when you've Achieved Success
  • Transitioning the Coachee
  • Wrapping it all up
Coaching and Mentoring Training Course - Lesson 11 
How Mentoring Differs from Coaching 
  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship
Coaching and Mentoring Training Course - Lesson 12 
Wrapping it Up 
  • Words from the Wise

 

 

 

 

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